Refund & Cancellation Policy

This policy covers only fees charged by ConMess itself — such as a paid owner subscription plan, where offered. It does not cover payments between students and mess owners, since those happen directly between them and are only recorded in the app for the owner's convenience.

If a payment you made to your mess appears incorrect, that's between you and your mess owner — ConMess can't reverse or refund it since we never received those funds.

Where ConMess offers a paid subscription to mess owners, you can cancel it any time from within the app. Cancelling stops future renewal — it doesn't retroactively refund time already used in the current billing period, except as described below.

Refund requests for a ConMess subscription charge are considered case by case — for example, a duplicate charge, a charge after cancellation, or a technical failure that prevented you from using the service you paid for.

To request one, contact us within 7 days of the charge with your account details and the reason for the request.

Approved refunds are issued to the original payment method and can take 5–10 business days to reflect, depending on your bank or payment provider.

For any billing question, reach us at rushikeshbatule9307@gmail.com or +91 93562 03230.